Written by Admin on 2025-05-06

Troubleshooting "Package Is Not Available" Error in WordPress Download Manager

If you've been using WordPress Download Manager plugin, you might have encountered the error message "Package is not available" when trying to download a file. This happens when the plugin can't find the package that you're trying to download, and here are some ways to troubleshoot this issue.

1. Check if the package exists

The first thing you should do is to check if the package you're trying to download actually exists. Go to your WordPress dashboard and navigate to Download Manager > Packages. Make sure that the package you're trying to download is listed there. If it's not, you need to create a new package and upload the file to it.

2. Check the package settings

If the package is listed but you're still getting the "Package is not available" error, check the package settings. Go to Download Manager > Packages, click the "Edit" button next to the package in question, and make sure that the "Status" is set to "Published." If it's set to "Draft" or "Private," the package won't be available for download.

3. Check the download link

If the package is listed and the status is published, the next thing to check is the download link. Go to Download Manager > Packages, click the "Edit" button next to the package in question, and check the "Download Link" field. Make sure that the link is correct and that it points to the file you want to download.

4. Clear cache and cookies

It's possible that your browser is caching an old version of the page, which might cause the "Package is not available" error. Try clearing your cache and cookies and then try downloading the package again.

5. Disable caching plugins

If none of the above solutions work, it's possible that your caching plugin is causing the issue. Disable any caching plugins you have and try downloading the package again.

In conclusion, the "Package is not available" error in WordPress Download Manager can be caused by a variety of issues. By following the troubleshooting steps outlined above, you should be able to identify the problem and fix it.